JW7 Privacy Policy — Your Data, Handled With Care

1Who We Are

JW7 is an online gaming platform operating at jw7.st, offering Casino games, Live Casino, Sports Betting, Fish Games, Bingo and related entertainment products to adult players in Pakistan. All platform services are denominated in PKR and designed specifically around the needs of Pakistani players, including native support for local payment methods such as JazzCash, Easypaisa and Raast.

JW7 is the data controller responsible for the personal information you provide when registering an account or using platform services. This Privacy Policy sets out how JW7 collects, processes and protects that information. If you have any questions about data handling at JW7, the contact details at the end of this document are the right starting point.

2Data We Collect

JW7 collects personal information in the following categories, depending on how you interact with the platform:

JW7 does not collect sensitive personal categories such as biometric data, health information, political opinions or religious beliefs. We collect only what is necessary to deliver and maintain platform services safely and responsibly.

3How We Use Your Data

Personal data collected by JW7 is used for the following purposes:

• Account creation and management — registering your account, verifying your identity, and keeping your account details accurate and up to date.
• Delivering platform services — enabling you to log in, deposit funds in PKR, play games, place bets on Cricket, PSL and other markets, and withdraw winnings.
• Processing payments — facilitating deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers and cards. Your payment details are handled through secure, encrypted payment channels.
• Identity verification and fraud prevention — confirming that players meet the 18+ age requirement, preventing the creation of duplicate accounts, and identifying any patterns that may indicate fraud, money laundering or other prohibited activity.
• Customer support — responding to your queries, resolving disputes, and maintaining records of communications for quality and training purposes.
• Platform security and integrity — monitoring for unusual activity, protecting against unauthorised access, and maintaining the fairness and stability of the gaming environment.
• Responsible gaming — tracking usage patterns to support players who request deposit limits, cooling-off periods or self-exclusion, and to identify accounts that may show signs of problematic play.
• Legal and regulatory compliance — retaining records as required under applicable laws, and cooperating with lawful requests from relevant authorities.

JW7 does not use your personal data for automated decision-making that produces significant legal effects without human review. Marketing communications from JW7, where sent, are limited to platform updates and promotions directly relevant to your account, and you can opt out at any time by contacting support.

4Legal Basis for Processing

JW7 processes personal data under the following legal bases, depending on the nature of the processing activity:

• Contract performance — processing that is necessary to provide the services you registered for, including account management, game access and payment processing.
• Legal obligation — processing required to comply with applicable laws, including identity verification, anti-fraud obligations and transaction record-keeping.
• Legitimate interests — processing carried out for JW7's legitimate business interests, such as platform security, fraud detection and improving the gaming experience, where those interests are not overridden by your rights.
• Consent — where processing is based on your consent, such as optional marketing communications, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5Sharing Your Data

JW7 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Your information is shared only in the following limited and necessary circumstances:

• Payment processors — your transaction data is shared with the relevant payment provider (such as JazzCash, Easypaisa or Raast) to facilitate deposits and withdrawals in PKR. These providers operate under their own privacy policies and security standards.
• Identity verification services — where account verification requires it, JW7 may use third-party identity verification tools. These providers process only the information necessary to confirm your identity and age.
• Technology and hosting providers — JW7 uses third-party services for platform hosting and technical infrastructure. These providers are contractually bound to handle data securely and only as instructed by JW7.
• Legal and regulatory authorities — JW7 may disclose personal data to law enforcement agencies, financial intelligence units or other authorities where required to do so by applicable law or valid legal process.
• Business transfers — in the event of a merger, acquisition or asset sale involving JW7, personal data held may form part of the transferred assets. Affected players will be notified in advance where required by law.

All third parties with whom JW7 shares personal data are required to maintain the confidentiality of that information and to use it only for the purposes for which it was shared.

6Payment Data & PKR Transactions

All financial transactions on JW7 are processed in Pakistani Rupees. When you deposit or withdraw funds using JazzCash, Easypaisa, Raast, a bank transfer or a debit/credit card, your payment details are handled through encrypted, secure channels that are specifically designed to protect financial data.

JW7 does not store your full card numbers, mobile wallet PINs or bank account passwords on its servers. Payment tokenisation is used where applicable, meaning that only a secure reference token — not the actual payment credentials — is retained by JW7 systems after a transaction is completed.

Your PKR transaction history within JW7 is retained as part of your account record for the purposes set out in this Privacy Policy, including dispute resolution, fraud prevention and legal compliance. You can view your transaction history at any time through your JW7 account.

7Cookies & Tracking Technologies

JW7 uses cookies and similar local storage technologies to ensure the platform functions correctly and to provide a consistent experience across your sessions. The categories of cookies in use are as follows:

• Essential cookies — required for core platform functionality including login session management, security tokens and payment flow integrity. These cannot be disabled without breaking the platform.
• Performance cookies — used to collect anonymised data about how players interact with the platform, such as which pages are visited most often and where errors occur. This data is used to improve JW7's services and fix technical issues.
• Preference cookies — store your settings such as language preference and display options so you do not need to reconfigure them on each visit.

JW7 does not deploy third-party advertising cookies or cross-site tracking technologies that follow your activity beyond the JW7 platform itself. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain platform features from working correctly.

8Data Retention

JW7 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods applied are as follows:

• Active account data — retained for the duration of your account and for a period of up to five years following account closure, to meet legal and regulatory record-keeping requirements.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years in line with standard financial record-keeping practices.
• Identity verification documents — retained for the period required under applicable anti-money laundering obligations, which is typically five years from the date of verification.
• Support communications — messages and query logs are retained for up to two years from the date of the last communication for quality and dispute resolution purposes.
• Technical and usage data — anonymised aggregated platform usage data may be retained indefinitely for analytical purposes, as it can no longer be linked to any individual player once anonymised.

When data is no longer required and no legal retention obligation applies, JW7 securely deletes or irreversibly anonymises it. Players who wish to request deletion of their data ahead of standard retention periods should contact support, noting that deletion may not be possible where legal obligations require retention.

9Your Rights

As a registered player on JW7, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data JW7 holds about you at any time.
• Right to rectification — if any personal data held by JW7 is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure — you may request that JW7 delete your personal data where it is no longer necessary for the purpose it was collected and where no legal retention requirement applies.
• Right to restrict processing — you may ask JW7 to pause the processing of your data in certain circumstances, such as while a correction request is under review.
• Right to data portability — where processing is carried out by automated means on the basis of your consent or a contract, you may request your data in a structured, commonly used electronic format.
• Right to object — you may object to processing based on JW7's legitimate interests where you believe those interests are outweighed by your own rights in the specific circumstances.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting any prior lawful processing.

To exercise any of the above rights, contact JW7 support with your registered account details. JW7 will respond to valid requests within a reasonable time. There is no charge for exercising these rights in normal circumstances.

10Children's Privacy

JW7 is strictly an adult platform. No person under the age of 18 is permitted to register an account, make a deposit or play any game on JW7 under any circumstances.

JW7 does not knowingly collect any personal data from individuals under the age of 18. If JW7 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered an account on JW7, please contact support without delay.

Parents and guardians concerned about underage access to online gaming platforms are encouraged to make use of parental control software and to visit the Responsible Gaming page for further guidance.

11Security Measures

JW7 takes the security of personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration or destruction. These include:

• SSL/TLS encryption across all data transmitted between your browser or device and JW7 servers.
• Encrypted storage of sensitive account and payment data, with access restricted to authorised personnel only.
• Regular security assessments and monitoring of platform infrastructure for vulnerabilities and suspicious activity.
• Access controls and authentication requirements for all JW7 staff who handle personal data in the course of their duties.
• Incident response procedures to ensure that any data breach is identified, contained and communicated promptly and appropriately.

While JW7 takes all reasonable steps to protect your data, no online platform can provide an absolute guarantee of security. You can strengthen the security of your own account by using a strong, unique password and not sharing your login credentials with anyone.

12Policy Updates

JW7 may update this Privacy Policy from time to time to reflect changes in platform services, data processing practices or applicable legal requirements. When changes are made, the revised policy will be published at jw7.st/privacy-policy with the updated effective date shown at the top of the document.

Where updates are material, JW7 will make reasonable efforts to inform registered players via in-platform notification or through the contact details on their account. It is your responsibility to review this policy periodically and to remain aware of how your data is being handled.

Continued use of the JW7 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not accept the updated policy, you should stop using the platform and contact support to request account closure.

13Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way JW7 handles your personal data, the support team is available around the clock and will do their best to assist you promptly.

You can reach JW7 through the Help or Support section within the platform. When contacting support regarding a data-related matter, please include your registered username and a clear description of your query or request so it can be handled efficiently.

For requests to exercise your data rights — such as access, correction, deletion or portability — please clearly state the nature of your request and your registered account details in your message. JW7 will acknowledge your request and provide a response within a reasonable timeframe.